How one East London SME defied the odds to grow from 5 employees to 260

24 July 2019 | Web Article Number: ME201915580

SMME Development & Support
Transport, Distribution & Logistics

EAST London-based Anax Logistics started out in 2007 with just five employees. Today, it has grown to employ 260 people and was selected by the Japan International Cooperation Agency (JICA) to represent South Africa at the 2019 Africa Kaizen Awards held in Tunis, Tunisia last month.

"Kaizen" is Japanese for “continuous improvement” achieved through introducing simple yet significant initiatives that add value to the workplace.

The rationale behind the awards is to enhance capabilities and competitiveness of African companies by promoting the concept of Kaizen through mutual learning process of know-how and the practical experiences of Kaizen activities in Africa, Asia and Latin America as well as the sharing of information on Africa Kaizen Initiatives.

African countries participating in this year’s awards included Ghana, Tanzania, Zambia, Ethiopia and South Africa.

Anax Logistics, the South African company selected for the awards, was established by Chief Executive Officer (CEO) and owner Ntsikelelo Eric Mgqibelo and his wife Fezeka.

“For our company to be nominated to participate in these awards is a phenomenal feat for a company of this size and with the humble beginnings that it had,” Mgqibelo said.

“Implementation of the Productivity SA Workplace Challenge into our business has ensured that we inculcate a culture of continuous improvement in all spheres of our business thus contributing significantly in the attainment of critical key performance indicators required by our clients for much needed value add in their operations.

“This was a catalyst that has strongly ensured exponential growth in the recent past, taking Anax Logistics from humble beginnings to a medium to large sized business contributing significantly to job creation in the local economy.”

He said these achievements would not have been possible without the involvement of Productivity SA, extensive participation by employees and contributions by key clients like Mercedes Benz, Total, Shell and others.

Productivity SA was responsible for the implementation of productivity-improvement methodologies within Anax Logistics via the Workplace Challenge Programme. A continuous improvement programme that measures, quality, cost, delivery and innovation.

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